Skip to main content

Welcome to access911

access911 is an experimental emergency-response platform that demonstrates how modern AI and cloud services can augment 911 call handling during high-demand incidents. The system captures live voice calls through an AI voice agent, processes and enriches call transcripts, and provides real-time visualization for emergency operators.

Get Started

Follow our quickstart guide to begin using access911.

Key Features

access911 provides a comprehensive emergency response solution with AI-powered call processing and real-time monitoring.

AI Voice Agent

ElevenLabs-powered voice agent handles initial emergency calls and extracts structured metadata.

Real-time Dashboard

Interactive map visualization showing live emergency calls with severity indicators.

Simulation Engine

Generate realistic emergency scenarios for testing and training with load balancing.

Cloud Storage

AWS-powered storage with DynamoDB for queries and S3 for full call records.

Architecture Overview

access911 uses a modern cloud architecture designed for scalability and reliability:
Caller → ElevenLabs AI Agent → API Gateway → Lambda → DynamoDB/S3 → Dashboard

                              Bedrock AI (Simulation)
Data Flow: Emergency calls are processed through an AI voice agent that extracts key information, stores it in AWS services, and displays it on a real-time dashboard for emergency operators.

Core Capabilities

Human-in-the-Loop

AI assists with intake and triage while human dispatchers retain authority.

Durable Storage

Raw payloads stored in S3 for audit; summarized records in DynamoDB for queries.

Simulation Testing

Load testing and dataset generation for training and frontend demos.

Modular Design

Components can be scaled or replaced independently for optimal performance.

Emergency Scenarios

access911 supports multiple emergency scenarios for comprehensive testing:
  • Wildfire Response - Structure fires, evacuations, medical emergencies
  • Hurricane Response - Flooding, wind damage, power outages
  • Earthquake Response - Building collapse, gas leaks, trapped persons
  • Tornado Response - Structural damage, debris injuries, shelter needs

Live Dashboard

View the access911 dashboard in action.