Skip to main content

​
Welcome to access911

access911 is an experimental emergency-response platform that demonstrates how modern AI and cloud services can augment 911 call handling during high-demand incidents. The system captures live voice calls through an AI voice agent, processes and enriches call transcripts, and provides real-time visualization for emergency operators.

Get Started

Follow our quickstart guide to begin using access911.

​
Key Features

access911 provides a comprehensive emergency response solution with AI-powered call processing and real-time monitoring.

AI Voice Agent

ElevenLabs-powered voice agent handles initial emergency calls and extracts structured metadata.

Real-time Dashboard

Interactive map visualization showing live emergency calls with severity indicators.

Simulation Engine

Generate realistic emergency scenarios for testing and training with load balancing.

Cloud Storage

AWS-powered storage with DynamoDB for queries and S3 for full call records.

​
Architecture Overview

access911 uses a modern cloud architecture designed for scalability and reliability: 
Caller → ElevenLabs AI Agent → API Gateway → Lambda → DynamoDB/S3 → Dashboard
                                    ↓
                              Bedrock AI (Simulation)
Data Flow: Emergency calls are processed through an AI voice agent that extracts key information, stores it in AWS services, and displays it on a real-time dashboard for emergency operators.

​
Core Capabilities

Human-in-the-Loop

AI assists with intake and triage while human dispatchers retain authority.

Durable Storage

Raw payloads stored in S3 for audit; summarized records in DynamoDB for queries.

Simulation Testing

Load testing and dataset generation for training and frontend demos.

Modular Design

Components can be scaled or replaced independently for optimal performance.

​
Emergency Scenarios

access911 supports multiple emergency scenarios for comprehensive testing:
  • Wildfire Response - Structure fires, evacuations, medical emergencies
  • Hurricane Response - Flooding, wind damage, power outages
  • Earthquake Response - Building collapse, gas leaks, trapped persons
  • Tornado Response - Structural damage, debris injuries, shelter needs

Live Dashboard

View the access911 dashboard in action.
⌘I